Privacy Policy.

Who we are

Finanze Group Ltd is registered in England and Wales. Company number: 13804153. Registered office: 124 City Road, London, EC1V 2NX. Finanze Group Ltd is responsible for processing the personal information you provide to us and is registered with the Information Commissioner’s Office under registration number ZB283392.

Key terms

In this policy, “we”, “us” and “our” means Finanze Group Ltd. “Personal information” means information relating to an identified or identifiable individual. “Special category personal information” includes information such as health data, biometric data, political opinions, religious beliefs or other sensitive categories defined by data protection law.

Information we may collect

We may collect and use personal information including your name, contact details, telephone number, company details, enquiry information, identity verification information, location data you choose to provide, billing or transaction details, professional online profile information, information needed for credit or financial checks, website usage data, communication records and responses to surveys, promotions or events.

How we collect information

We collect most information directly from you by telephone, email, forms, meetings or website enquiries. We may also collect information from public sources such as Companies House or HM Land Registry, from third parties such as solicitors, banks, customer due diligence providers, sanctions screening providers, credit reference agencies, cookies, website analytics, IT systems and communication systems.

Lawful bases and purposes

We use personal information where we have a lawful reason to do so, including performance of a contract, steps taken before entering into a contract, compliance with legal or regulatory obligations, our legitimate interests or your consent where required.

We may use personal information to provide services, respond to enquiries, route enquiries to the right division, verify identity, prevent fraud, comply with professional and legal obligations, carry out audits or investigations, manage records, protect confidential information, improve efficiency, maintain security, update customer records, process statutory returns, manage marketing and maintain business operations.

Marketing communications

We may send updates about our services where permitted by law. We will treat your personal information with respect and will not sell it to other organisations for marketing purposes. You may opt out of marketing by contacting us or using an unsubscribe option where one is provided.

Sharing information

We may share personal information with companies within the Finanze group, lenders, brokers, professional advisers, technology providers, website hosts, payment providers, credit reference agencies, insurers, banks, external auditors, compliance providers, law enforcement agencies, regulatory bodies and third parties approved by you where needed to provide services, respond to enquiries or comply with obligations.

Processors and service providers

We only allow selected service providers to handle personal information where they are expected to take appropriate measures to protect it. We may use digital marketing, website, hosting, communication, compliance, analytics and professional service providers to help operate the business.

Retention

We keep personal information for as long as necessary to respond to enquiries, provide services, manage relationships, show that we treated you fairly, respond to complaints or claims and comply with legal, accounting, regulatory and record-keeping requirements.

Your rights

You may have rights to access personal information, request correction, request deletion in certain circumstances, restrict processing, receive data portability, object to processing including direct marketing and object to automated decision-making where applicable. To exercise rights, contact us and provide enough information to identify you and the request.

Security

We use appropriate security measures designed to prevent personal information from being accidentally lost, used or accessed unlawfully. Access is limited to those with a genuine business need, and those handling information are expected to do so in an authorised and confidential manner.

Complaints

We hope to resolve any privacy concern you raise with us. You may also have the right to lodge a complaint with the Information Commissioner’s Office at ico.org.uk/concerns or by telephone on 0303 123 1113.

Contact

Privacy questions can be sent to Finanze Group Ltd, 124 City Road, London, EC1V 2NX. Email: info@finanze.co.uk. Phone: +44 (0) 208 058 5389.

Updates

This privacy notice may be updated as our website, systems, services, legal requirements or business structure change. Last updated: June 2026.